1. From the Configure area, under Sales, click Products. The Active Products list appears.
2. Click to + icon to add a new product.

Fill in the fields:

Name: Enter the name of the product.

ID: Enter a short form identification (letters, numbers) - optional.

Description: Enter a description of the product - optional.

Family: Place the cursor in the field and press Enter to select the family from the list.

Classification: Place the cursor in the field and press Enter to select the classification from the list.

3. Click Save. The form changes to allow for more information. You can now click X to close this form and the product will be added to the Active Products List.

Note: A product must be added to the Active Products list to be available to add to a Price list.  However, at this point, the new product will not have any pricing added to it. Pricing is only created when the product is added to a price list.

There are two ways to add products to price lists, the Products method which follows. Or the Price Lists method, explained in Add a Product to a Price List.

You can now proceed to set up the product here and add it to the price list, the Products method. Or you can add the product to the price list using the Price Lists method.

4. Click the Prices tab to enter product details.
5. Click the + icon to add pricing details to the product.

Fill in the fields:

Bundle: Toggle to indicate if this is a bundle. If you choose Yes, the form will change. It will no longer be associated with the product you just added to the Product List. It will a new Product Bundle. You will indicate the Price List and that is where it will appear. 

The rest of the form is the same.

Price List: Place the cursor in the field and press Enter to select the price list.

Unit: Place the cursor in the field and press Enter to select the unit.

Unit Price: Enter the price of the product based on the unit.

Subscription: Toggle to Yes if it is a subscription product.

Currency: This is filled in based on the Price List you selected.

6. Click Save. The form changes to allow for more information. You are now viewing the same form that opens when you add a product to a price list. See Add a Product to a Price List.

This form has four parts.

In Part One, General, you have the option to:

1. Select the Price Type: Unit Price or Percent of Unit Total.

Note: Only Unit Price is functional at the time of writing.

2. Enter the Unit Price. This is a required field. Note the Monthly Price is calculated in the background. If you change the monthly price, it will update the Unit Price.
3. Enter the Unit Cost. Note that when this, the Gross Margin will calculate in the background.
4. Enter the Gross Margin. Note if you enter a different gross margin than the one calculated from the Unit Cost entry, the Unit Price will update to reflect the entered Gross Margin. This is based on the Unit Cost entered.
5. Change the default toggled Subscription, already entered when you first set up the new product.
6. You can choose to toggle the Include Maintenance to Yes. If Yes, you must also select the Maintenance Unit.

Note: The Include Maintenance feature is not functional at the time of writing.

Note the locked fields:

Bundle: This is already chosen on creation of a new product price. If it is a bundle, it will be toggled to Yes.

Price List: This is already selected by default. You are adding a product to this price list.

Product: This was named on creation of the product for the Active Products List.

Unit: This also was chosen on creation of the product.

Currency: This defaults to the currency of the price list.

In Part Two, Subscription, there are several fields to fill. Note that if you toggled No in the Subscription field above, this form will not appear.  These fields might already have been filled on creation of the product.

Subscription Start:  You can select multiple items in this field.

Default Subscription Start:  You have three choices for this field.

Renewal Term:  You have two choices for this field. It defaults to Same Term.

Process Renewal:  This is the number of days you want the renewal to process ahead of the expiry of the subscription, allowing you time to consult with the customer about the upcoming renewal.

In Part Three, Invoicing, there are three fields to fill.

Invoicing Start:  You can select multiple items in this field.

Invoicing Schedule:  You can select multiple items in this field.

Note: If you are creating a product with a limited time period, for example, a three-month subscription, you should not pick Quarterly or Annually as options. Typically, you would select Monthly or In Advance invoicing. 

Default Invoice Schedule: Based on your selections in the example above, you have two choices: In Advance and Monthly. It defaults to In Advance.

In Part Four, Revenue, there is one field to fill.

Initial Revenue Recognition (%):  Here you must enter an amount percentage. This percentage is the amount that will be recognized as revenue immediately.

For example, if you have a subscription product for $1200 annually and the percentage Initial Revenue Recognition is 50%, $600 will be recognized immediately and the remaining $600 will be recognized $50 monthly to the end of the subscription.

7. Once you have filled in the forms, click Save and then click the X in the upper right corner. The Price List Item and its attributes have been added to the Product List.
8. Click the X in the upper right corner to return to the Prices list in the product.
9. Click the X again to return to the Active Products list.

You have now added a product to the Active Products list and created product prices which are associated with the relevant price lists.